Frequently asked questions

What do you sell at Aurevia FX ?

We provide Indicators, Expert Advisors, and professional tools for MetaTrader 5 (MT5). Each product is designed to enhance your market analysis, trading strategies, and risk management.

Which platforms are your products compatible with ?

All our indicators and Expert Advisors are developed for MetaTrader 5 (MT5). They are not compatible with MetaTrader 4 (MT4). MT5 is available for free from most brokers.

Which operating systems are your products compatible with?

Our Indicators and Expert Advisors work on Windows only (all versions supported by MetaTrader 5).

On Mac, MetaTrader 5 is not natively available. You will need to use:

  • Parallels Desktop (recommended)

  • Boot Camp (for Intel Macs)

  • Or a Windows VPS

After payment, how is delivery handled ?

Once your payment is confirmed, delivery is instant.

You immediately receive:

  • A download link in your Aurevia FX customer account

  • A confirmation email with your files and guides

  • No physical shipping: all our products are digital software available for direct download.

Is it difficult to install the Indicators or Expert Advisors ?

After downloading your purchase, you have everything you need to install:

  • Indicator Or Expert .EX5

  • A step-by-step Installation Guide (PDF/DOCX)

  • A detailed User Guide (PDF/DOCX)

  • A Strategy Guide (PDF/DOCX) to maximize your trading results

  • An offline video tutorial (MP4) located in the Video/How To Install folder for a complete visual demonstration

If I am not satisfied with my purchase, can I get a refund ?

No, Aurevia FX products are digital software delivered instantly as a download. Once the ZIP file is received, it cannot be “returned”, which is why refunds are not possible.

However, we do provide technical support to help you install and use your tools correctly.

How long is the product I purchase valid for ?

Your purchase is valid for life. Once downloaded, the ZIP file containing the Indicator or Expert Advisor is yours permanently.

There are no subscriptions, no renewals, and no expiration date.

Why don’t you have many products yet, even though there are already reviews ?

Aurevia FX has been developing trading tools for several years on other platforms. We have recently decided to focus on MetaTrader 5, and we are gradually releasing our products here.

This is why some reviews already come from our existing users.

Why is the website only in English ?

Most of our clients are international, and English is the common language in trading. In addition, all modern browsers offer built-in automatic translation (e.g., Google Chrome, Safari, Edge).

This way, everyone can easily browse the site in their own language.

What is the payment currency ?

All payments on Aurevia FX are processed in US dollars (USD $). We chose USD because most of our clients are international and it is the reference currency in trading.

If you pay in another currency (EUR, GBP, etc.), your bank or payment provider will automatically convert it.